Responsive Maintenance & Repairs

The Responsive Maintenance and Repairs Division within C&M Building Services carries out Planned and Reactive Maintenance and Repairs for a number of Housing Associations, Social Housing providers, private landlords and ALMOs.

For many community projects we work within a PFI system whereby the public and private sector work together to regenerate neighborhood environments. C&M Building Services work with many social housing providers to maintain shared facilities such as pathways, gardens, fountains, fencing, railings and brickwork on long-term maintenance contracts to ensure consistently high standards of living within the community.

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24-hour service

We have a dedicated 24-hour emergency call-out service that runs 365 days a year across various locations in the South-East.

When you place an emergency call with C&M Building Services, we will locate your nearest skilled tradesman and attend within 4 hours, usually sooner.

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Planned Maintenance & Cyclical Repair

Cyclical works are preventative and restorative measures to ensure the building components remain fit for purpose and achieve optimum life span with minimum expenditure until the next cycle.

Our Value for Money approach to cyclical maintenance and major planned works ensures we offer business case options to improve lifecycles where replacement is preferable and represents better value for our clients. We synchronise programmes to maximise the value to our clients.

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Customer service and resident liaison

We place importance on putting customers at the heart of everything we do, and have a dedicated customer experience strategy, designed to keep the needs of clients, residents, suppliers and our employees as the focus of our service.

Our specialist resident liaison officers work with residents on each contract, ensuring they are kept informed and that their needs are listened to, to help ensure the smooth delivery of projects in a way that keeps residents happy.